PRIVACY POLICY
How Nicole Ivy collects, uses, and protects your information
Nicole Ivy LLC (“Nicole Ivy,” “we,” “us,” or “our”) respects the privacy of our customers and visitors.
This Privacy Policy describes how Nicole Ivy collects, uses, discloses, and protects personal information in connection with NicoleIvy.com, our online store, customer communications, marketing programs, and related services.
Depending on how you interact with Nicole Ivy, we may collect:
Contact information, including your name, email address, telephone number, billing address, and shipping address.
Order information, including items purchased, order history, edition or set information, shipping information, returns or replacement requests, and related customer-service communications.
Account information, including information associated with an account, waitlist, invitation list, or similar Nicole Ivy service.
Payment-related information. Payments may be processed by third-party payment providers. Nicole Ivy does not intentionally store complete payment-card numbers where those numbers are handled directly by the payment processor.
Communications, including emails, inquiries, photographs, reviews, customer-service requests, and other information you voluntarily provide.
Marketing information, including subscription status and interactions with Nicole Ivy marketing communications.
Device and usage information, which may include IP address, browser type, device type, operating system, referring pages, pages visited, approximate geographic information derived from IP address, and interactions with the Site.
Cookie and similar-technology information, including information collected through cookies, pixels, tags, analytics tools, and similar technologies.
Information from service providers and partners, such as payment processors, fulfillment providers, shipping carriers, analytics services, advertising platforms, and social-media services.
Nicole Ivy may use personal information to:
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process and fulfill purchases;
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deliver merchandise;
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communicate regarding orders;
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provide customer and concierge service;
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administer limited-edition records and Certificates of Authenticity;
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identify and address fraud, counterfeiting, unauthorized resale, or misuse of Nicole Ivy intellectual property;
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manage accounts, invitation lists, waitlists, and customer preferences;
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send marketing communications where permitted;
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measure and improve the Site;
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understand customer interaction with Nicole Ivy;
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maintain Site security;
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comply with legal, accounting, tax, and regulatory obligations;
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enforce Nicole Ivy policies and protect our legal rights; and
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carry out other purposes disclosed at the time information is collected.
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Nicole Ivy does not sell personal information for money.
We may disclose information to service providers that perform functions on our behalf, including website hosting, payment processing, order fulfillment, shipping, customer service, email or text-message delivery, analytics, fraud prevention, professional services, and information technology.
We may also disclose information when reasonably necessary to comply with law, respond to legal process, protect customers or Nicole Ivy, investigate fraud or infringement, or enforce our rights.
Information may also be transferred in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction.
Certain advertising, analytics, and social-media technologies may involve the disclosure of online identifiers or activity information to third parties. Under some state privacy laws, certain forms of advertising-related disclosure may be defined as “sharing,” “sale,” or processing for “targeted advertising,” even where no money is exchanged for the information.
Nicole Ivy may use cookies and similar technologies for Site functionality, security, analytics, personalization, and marketing.
Depending on your location and the technology available on the Site, you may be able to manage non-essential cookies through a cookie-preferences tool.
You may also control certain cookies through your browser. Disabling cookies may affect some Site functionality.
Where applicable law requires consent before non-essential technologies are used, Nicole Ivy will seek that consent as required.
Depending on where you live and whether applicable privacy law applies to Nicole Ivy, you may have a right to opt out of certain uses or disclosures of personal information for targeted advertising, sale, or sharing.
Where Nicole Ivy is legally required to recognize browser-based opt-out preference signals, including qualifying Global Privacy Control signals, Nicole Ivy will process supported signals as required by applicable law.
Because privacy-control technologies operate on a browser or device basis, a preference may need to be applied separately to different browsers or devices.
You may unsubscribe from Nicole Ivy promotional emails by using the unsubscribe link contained in the message.
If Nicole Ivy offers SMS marketing and you have elected to participate, you may follow the opt-out instructions provided in the applicable text-message program.
Opting out of marketing does not prevent Nicole Ivy from sending non-promotional communications concerning an order, account, customer-service request, legal notice, or other transaction.
Nicole Ivy retains personal information for as long as reasonably necessary for the purpose for which it was collected and for legitimate business, legal, accounting, fraud-prevention, authentication, intellectual-property protection, and recordkeeping purposes.
Retention periods may differ depending on the type of information.
For limited-edition merchandise, certain transaction, edition, authenticity, or ownership records may be retained for an extended period where reasonably necessary to preserve authentic edition records, resolve disputes, or protect against counterfeit or fraudulent claims.
Nicole Ivy uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.
No system for transmitting or storing information can be guaranteed to be completely secure.
Nicole Ivy products and services are intended for adults.
We do not knowingly seek to collect personal information directly from children under 13.
If we learn that personal information was collected from a child in circumstances where collection was not permitted, we will take reasonable steps to delete it.
Nicole Ivy is based in the United States.
Information may be processed in the United States and in other locations where Nicole Ivy's service providers operate.
Customers outside the United States may have additional rights under local law. Nothing in this Policy is intended to eliminate rights that applicable law does not permit a business to waive.
Depending on your state or country of residence and whether the relevant law applies to Nicole Ivy, you may have rights concerning your personal information.
These may include rights to request access, correction, deletion, or portability of certain personal information, as well as rights to opt out of certain targeted advertising, sale, sharing, or profiling activities.
We may need to verify your identity before completing certain requests.
Where permitted by law, an authorized agent may submit a request on your behalf, subject to reasonable verification.
Nicole Ivy will not unlawfully discriminate against a person for exercising a privacy right.
Alabama Residents
The Alabama Personal Data Protection Act is scheduled to take effect on May 1, 2027.
To the extent that law applies to Nicole Ivy at that time, Nicole Ivy will provide the rights, disclosures, and processes required by the Act.
The inclusion of this statement does not represent that Nicole Ivy presently meets every statutory threshold for coverage under the Act.
California and Other State Privacy Rights
Residents of California and other states may have additional privacy rights if the applicable state privacy statute applies to Nicole Ivy.
Where required, Nicole Ivy will provide legally required access, correction, deletion, portability, opt-out, appeal, authorized-agent, and non-discrimination rights.
A privacy statement on the Site should not be interpreted as an admission that a particular privacy statute applies to Nicole Ivy when the business does not meet that statute's jurisdictional or statutory thresholds.
Nicole Ivy may revise this Privacy Policy as our practices, technology, or legal obligations change.
When changes are made, we will post the updated version and revise the effective date.
Privacy questions or privacy-rights requests may be submitted through NicoleIvy.com's Contact Us or Concierge section.
Where Nicole Ivy provides a dedicated privacy-request form or privacy email address, customers may also use that method.
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